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Payments & Security Policy

Payments & Security Policy

 

At ESTATICO Luxury LLP, your payment safety and data security are our top priorities. We ensure a secure, seamless, and trustworthy checkout experience for every customer.

 

 

1. Payment Methods Accepted

 

We accept the following secure payment options:

 I.  Prepaid Payment Options

  • UPI (Google Pay, PhonePe, Paytm, BHIM, etc.)
  • Credit Cards (Visa, Mastercard, Rupay, Amex)
  • Debit Cards (All major banks)
  • Net Banking
  • Wallets (Paytm, PhonePe, Mobikwik)
  • EMI 

 

II.  Cash on Delivery (COD)

 

If available, COD may include a small handling fee.

 

 

2. Secure Payment Processing

 

All online payments are processed through trusted payment gateway partners used by Shopify, such as:

  • Razorpay
  • Cashfree
  • Shopify Payments
  • PayU
  • Paytm Payments
  • More

 

These gateways follow PCI-DSS (Payment Card Industry Data Security Standard)  the global gold standard for payment security.

 

 

3. We Do NOT Store Sensitive Payment Data

 

For your protection:

  • We never store credit/debit card numbers
  • We never store CVV or expiry details
  • All sensitive data is encrypted and handled directly by the payment gateway
  • Your financial information is 100% secure.

 

 

4. Website Security Measures

 

We use advanced security protocols to protect your personal and payment information:

  • SSL Encryption: Our entire website is SSL-encrypted to ensure secure data transmission
  • Secure Checkout: Every transaction is protected with multi-layer security
  • Fraud Detection: Real-time fraud monitoring through our gateway partners
  • Firewall Protection: Prevents unauthorized access
  • Encrypted Data Storage: Ensures maximum safety of personal informatio

 

5. Protection Against Fraud

 

To protect both the customer and the brand, orders may be flagged for review if:

  • The payment gateway detects unusual activity
  • Address/contact details appear incomplete
  • Multiple failed payment attempts occur
  • High-value orders require authorization

If needed, our support team may contact you for identity or address verification.

 

 

6. Your Responsibilities

 

To ensure safe transactions:

  • Use ONLY secure and trusted devices
  • Avoid using public Wi-Fi during checkout
  • Do not share OTPs or banking details with anyone
  • Verify the domain before entering details

 

7. Reporting an Issue

 

If you notice:

  • Unauthorized payment
  • Incorrect charges
  • Payment stuck but money deducted
  • Any suspicious activity
  • Please contact us immediately:


📧 estaticoluxury@gmail.com

📞 +91 79907 86980


We will assist you and coordinate with the payment gateway to resolve the issue.

 

 

8. Third-Party Payment Providers

 

Our payment partners may have their own privacy policies.

We recommend reviewing them for additional details.

We are not responsible for errors, delays, or failures caused by third-party systems.

 

 

9. Policy Updates

 

We may update this Payments & Security Policy at any time.

Changes will be posted with a revised “Last Updated” date.

 

 

10. Contact Us

 

For any payment or security-related questions:

ESTATICO Luxury LLP

Address: F-5, Manibhadra Enclave, Shahibaugh, Ahmedabad – 380004, Gujarat, India

Email: estaticoluxury@gmail.com

Phone: +91 79907 86980