Shipping Policy
Shipping Policy
At ESTATICO Luxury LLP, we aim to deliver your order quickly, safely, and efficiently. Please review our Shipping Policy for complete details on processing, delivery timelines, and shipping-related support.
1. Order Processing Time
We process orders Monday to Saturday (excluding public holidays).
- Standard Processing Time: 1–2 business days
- Orders placed after 5 PM are processed on the next business day.
- During high-volume sales or festivals, processing may take slightly longer.
You will receive an email/SMS confirmation once your order has been processed and shipped.
2. Shipping Time & Delivery
Delivery timelines vary based on your location:
- Metro Cities: 2–4 business days
- Non-Metro Cities: 3–6 business days
- Remote / Rural Areas: 5–8 business days
Note: Delivery delays may occur due to weather issues, courier bandwidth, or unforeseen circumstances.
3. Shipping Charges
- Free Shipping on all prepaid orders across India.
- Cash on Delivery (if available) may include a small COD handling fee.
4. Tracking Your Order
Once shipped, you will receive:
- A tracking link
- Courier partner details
- Real-time delivery updates
You can also track your order anytime using the Track Order option in our website menu.
5. Incorrect Address or Delivery Attempt Failed
Please ensure your address and contact details are accurate.
ESTATICO Luxury LLP is not responsible for:
- Failed deliveries due to incorrect address
- Customer unavailability
- Courier delays caused by incomplete information
If the order returns to us, reshipping charges may apply.
6. Damaged, Missing, or Wrong Product
If your order arrives:
- Damaged
- Defective
- Missing items
- Incorrect variation
Please contact us within 48 hours of delivery with photos/video.
We’ll arrange a free replacement as per our Return & Refund Policy.
7. International Shipping
Currently, we ship only within India.
8. Contact Us for Shipping Support
For any shipping-related questions, feel free to reach out:
ESTATICO Luxury LLP
Address: F-5, Manibhadra Enclave, Shahibaugh, Ahmedabad – 380004
Email: estaticoluxury@gmail.com
Phone: +91 79907 86980